

We cannot use different coloured balloons. It has been some while since we have be able to change the Font - now a limited choice in the General Section of the Preferences. Since and more so in Version 9 in El Capitan some of those things have changed (been removed) Messages was made by adding the iMessages account to iChat and changing the name.Īt that time you had a Format and a Video menu before you got to the Help menu. Several long calls to Support probably cost more than the cost of adding a dialog window. I have no idea how they're signed in to their computers, or if they're using their Apple IDs to log into Messages, or getting a massage, or if they're standing, sitting, dancing or whatever.Ī suggestion to Apple: Instead of just graying out icons and menus, how about a dialog window that says what's wrong? Playing detective is NOT fun for customers and I'm sure it takes a LONG time for your Support agents to figure out what the issue is. Again, my Mac and Messages otherwise work fine. The graying out changes when I go from person to another person, without making any changes to my Mac and without restarting it, or quitting and restarting Messages.
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When I look under the Buddies menu while chating with these people, Invite to Share My Screen and Ask to Share Screen are not grayed out. I can click the Screen Sharing icon and screen sharing works.

Tours of old software are not relevant or helpful. I have the same problem in Sierra and I didn't use this feature in previous OS versions.
